There’s no denying that Generative AI is all the rage right now. Everyone has an opinion on its influence and capabilities, companies are exploring how Gen AI is being used
This month’s feature release puts Genesys’ latest back-end advancements in the spotlight, focusing on empowering customers with improved language capabilities through digital and voice bots.
“A resounding success!” The team were also excited to see several breakout sessions and keynotes delivered by multiple QPC Australia customers. A huge thanks to Brent Alexander, National Manager,
This month’s feature release puts Genesys’ latest back-end advancements in the spotlight, focusing on empowering customers with improved language capabilities through digital and voice bots.
This month, Genesys has unveiled an array of features encompassing improvements in reporting and analytics, global language support, quality assurance, and artificial intelligence.
The contact centre industry has witnessed a notable transformation with the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies. As a leading contact centre solutions provider, we understand
This month’s feature release puts Genesys’ latest back-end advancements in the spotlight, focusing on empowering customers with improved language capabilities through digital and voice bots.
This month, Genesys has unveiled an array of features encompassing improvements in reporting and analytics, global language support, quality assurance, and artificial intelligence.
This month’s feature release puts Genesys’ latest back-end advancements in the spotlight, focusing on empowering customers with improved language capabilities through digital and voice bots.
The way we communicate in customer service is changing rapidly. Integrating Microsoft Teams into your contact centre and voice platform can be a game-changer. With QPC Australia’s expertise in Microsoft
Find out how our experts can customise a solution to help accelerate your business, customer experience, and service.
QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!