GLIDER FIRESIDE CHAT RECORDING
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Payments that glide effortlessly through Genesys Cloud CX
Fireside chat + demo with Shaun Dobbin, CEO at Glider
Gareth James and Shaun Dobbin chat candidly in this fireside discussion on the uses and benefits of integrating Glider’s technology with your Genesys Cloud CX instance for secure, instant, mobile payments.
About Glider
Glider is an enterprise grade, B2B SaaS platform that typically sits between enterprise clients’ legacy ERP/CRM platforms, payment gateways and customer experience platforms.
Why Glider?
Effortless customer experiences
Ease of integration and configuration
Descope agents from PCI Compliance
Agent assisted payments – phone or webchat
Presenters:
Shaun Dobbin, Chief Executive Officer at Glider
Shaun is the CEO and Founder of Glider, a payment communications platform that enables enterprises to engage consumers across the payment journey. With over 15 years of experience in the mobile and digital space, Shaun has a proven track record of launching and scaling innovative products and solutions that deliver value and impact for customers, partners, and stakeholders.
Gareth James, Solutions Consulting Manager at QPC
Gareth is the Solutions Consulting Manager at QPC Australia and has been in this role for the last 2 years, covering all aspects of the Genesys Cloud CX platform and QPC Australia partner engagements. He is responsible for understanding customer needs and requirements as well as identifying opportunities to enhance and improve customer experiences.
Interested to learn more?
Want to understand how the QPC team can build Glider into your Genesys Cloud CX instance, please get in touch with your QPC Australia Account Executive or use the form below and one of the team will be in touch.