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Andrew Carlton - Principal Consultant at CSG

Andrew is the Principal Consultant for the Consultant and Professional Service Practice at Customer Science Group. Andrew’s focus is on keeping the customer at the centre of decision-making and ensuring a whole organisation’s approach to customer experience, aligning product design, technology, investment and front-line service delivery.


Stephanie Holt - Technical Specialist at QPC

Stephanie is a Technical Specialist at QPC Australia. With over 15 years of experience in Software Development and Systems Engineering. Stephanie specialises in multi-channel solutions to promote customer engagement- applying this expertise to every technical case she manages.