Steve French, Account Executive for Victoria & Tasmania at QPC, attended the 2022 Drinks with Deputy Premier Michael Ferguson, Minister for Science & Technology Madeleine Ogilvie, and various state and industry leaders were also in attendance. The celebrated event is an annual catch-up for state and industry political leaders to further the development of industry connections. It focuses on informing the Tasmanian Government Science and Technology partners of the future direction of the Tasmanian Government in procurement, digital transformation, workforce development and cyber security.
“As a trusted long-term technology vendor for Tasmanian Government Agencies, it is part of QPC’s role to stay abreast of the strategic direction and growth areas of the State. In attendance at the event were some representatives from our customer base, Service Tasmania and Digital Strategy & Services (DSS).”
The key takeaways from the event are that the Tasmanian Government is strongly committed to furthering the State’s position as a national innovation hub and is investing heavily in the right technology partnerships to help enable this. Areas such as digital transformation, local workforce development, and cyber security are key areas of focus. In addition, Tasmania’s unique geographical position and partnership network has allowed the State to further extend its reach into the local Space and Defence environment.
“QPC has been in partnership with the Tasmanian Government since 2015 and supplies Genesys Cloud CX and PureConnect omnichannel customer engagement, Qmatic customer journey management solutions, ongoing support & managed services, and professional & consultancy services. Over the years, the partnership has scaled significantly, with ten business areas across Health, State Growth, Housing, and DPaC agencies now using our solutions with the majority leveraging our flagship platform, Genesys Cloud CX.”
The Tasmanian Government are well placed to implement strategic objectives in the coming months and years. QPC’s role is to support the State across areas of reform, including digital transformation. Our technology and managed services will continue to increase capabilities such as customer access to agency services, ease of use and the ability to work remotely, resulting in the expansion of opportunities for under-utilised workers across the State.
Photo participants (left to right)
- Noelene Kelly – Director Customer Services, Service Tasmania & Acting Deputy Secretary DSS
- Madeleine Ogilvie – Minister for Science & Technology
- Steve French – QPC Account Executive