News & Resources

Read our latest articles, industry insights and behind-the-scenes QPC Australia stories.

Latest News

Genesys Update
October Updates to Genesys Cloud CX

This month’s feature release puts Genesys’ latest back-end advancements in the spotlight, focusing on empowering customers with improved language capabilities through digital and voice bots.

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Case Studies

Revamped Customer Experience.

National Heavy Vehicle Regulator Partners with QPC Australia and BBB Advisory for Transformation. At the forefront of Australia’s heavy vehicle regulation, the National Heavy Vehicle Regulator (NHVR) has been leading