QPC Australia & Uniphore together are the key to exceptional Customer Experience.
Customers expect personalised and seamless interactions with brands, and businesses that fail to meet those expectations risk losing customers to competitors. That’s where QPC Australia
Latest Updates to Genesys Cloud CX
Improvements to Digital Channels and Knowledge Surfacing Capabilities. MARCH 2023 Communicate Require the WebRTC Media Helper Telephony administrators can now require the use of the
Fuel future growth for your business.
How QPC & Genesys can create exceptional customer relationships and fuel future growth for your business. Creating excellent customer relationships and fuelling future growth is
Latest Updates to Genesys Cloud CX
Streamline Your Customer Experience – From Improved Video Settings to Enhanced Voice Transcription Services FEB 2023 Collaborate Video setting improvements Users can now adjust the
How your business can benefit from IT-Managed Services.
In today’s landscape, there is no denying that companies of all sizes need technology to operate effectively – IT dependence grows yearly, as does the
Unified Communications and Collaboration (UC&C)
Did you know that Unified Communications and Collaboration (UC&C) tools are evolving faster than many businesses can keep up with? The pandemic and subsequent shift
Welcome to the Did you know blog series!
Are you looking to maximise your customer experience? In our new ‘Did you know’ blog series – we will explore QPC’s end-to-end business solutions and
Event Recap: Genesys CX Tour, “The power of digital empathy.”
Last week QPC Australia was part of 2022’s Genesys CX Tour, “The power of digital empathy” event in Perth. Returning for the first time since
Drinks with the Premier & Minister – A TasICT Networking Event
Steve French, Account Executive for Victoria & Tasmania at QPC, attended the 2022 Drinks with Deputy Premier Michael Ferguson, Minister for Science & Technology Madeleine
Key takeaways from CX Viewpoints Insurance Survey in partnership with Genesys
Here are our key takeaways from the recent CX viewpoints insurance survey in partnership with Genesys of Retail Customers of Insurance Products – the experiences
Genesys G-Summit 2022: That’s a wrap!
The QPC team excited and ready for Day 1 Having successfully navigated the pandemic, we were thrilled to be participating in person at this year’s
The Customer Show 2022 recap
WOW, what a way to bring back in-person events! After 2 years of lockdowns and restrictions it was so refreshing to be at an event