Are you looking to maximise your customer experience?
In our new ‘Did you know’ blog series – we will explore QPC’s end-to-end business solutions and give insight into how these solutions have led to unparalleled success for our clients for over 30+ years.
Each month, our thought leadership blog will offer perspectives and insight into how digital technology and solutions are revolutionising the customer experience and share valuable insight from our successes with over 80 customers. Additionally, our subject matter experts will share industry best practices and discuss current trends, real-world guidance and strategies to help future-ready your business.
Who are we?
QPC is home to Australia’s leading experts in customer experience delivery. We always put our customers first and support teams to build lasting client relationships by listening and learning; whether a business needs to adapt, transform or make incremental changes, we have the customer experience solutions to make it happen.
Our dedicated specialists understand that every business has specific needs and objectives; with over three decades of experience across a broad range of the industry, including Government, not-for-profit, insurance, healthcare and more, our team will always advise on the right tool for the job to help you build the next ‘best practice’ solution for your business.
For us, it’s not just about putting our customers first; It’s about understanding our customer, customers’ needs – which is why we continue to partner with the world’s leading tech companies who share the goal of improving communication, collaboration, and workflows.
Our daily mission is to deliver extraordinary customer and employee experiences at scale regardless of industry and size.
Did you know QPC…
- Can help you plan, build, deploy and migrate customer experience solutions to help maximise usage, improve ROI and enhance employee experience.
- Provide end-to-end solutions to suit your needs and thrive on resolving your business requirements with intelligent, future-ready solutions.
- Is partnered with the world’s most advanced tech companies to provide the right solution for your contact centre and the broader business.
- Can help your team feel empowered and supported with quantifiable enhancements to productivity and customer experience regardless of industry and size.
- Have broad expertise in Unified Communications, Carrier Services, Automation, Cloud, Security and Managed Services and can work with you to ensure all new solutions align with your existing systems and future strategies.
- Will provide you with the latest in contact centre technologies. Our experts can offer solutions for every aspect of your contact centre needs – to help you manage the risks and gain the rewards at each stage of a Contact Center solution life cycle.
If you want to find out more about QPC Australia, visit our solutions page here