QPC Australia & Uniphore together are the key to exceptional Customer Experience.
Customers expect personalised and seamless interactions with brands, and businesses that fail to meet those expectations risk losing customers to
Customers expect personalised and seamless interactions with brands, and businesses that fail to meet those expectations risk losing customers to
Improvements to Digital Channels and Knowledge Surfacing Capabilities. MARCH 2023 Communicate Require the WebRTC Media Helper Telephony administrators can now
How QPC & Genesys can create exceptional customer relationships and fuel future growth for your business. Creating excellent customer relationships
Streamline Your Customer Experience – From Improved Video Settings to Enhanced Voice Transcription Services FEB 2023 Collaborate Video setting improvements
In today’s landscape, there is no denying that companies of all sizes need technology to operate effectively – IT dependence
Did you know that Unified Communications and Collaboration (UC&C) tools are evolving faster than many businesses can keep up with?
Are you looking to maximise your customer experience? In our new ‘Did you know’ blog series – we will explore
Last week QPC Australia was part of 2022’s Genesys CX Tour, “The power of digital empathy” event in Perth. Returning
Steve French, Account Executive for Victoria & Tasmania at QPC, attended the 2022 Drinks with Deputy Premier Michael Ferguson, Minister
Here are our key takeaways from the recent CX viewpoints insurance survey in partnership with Genesys of Retail Customers of
The QPC team excited and ready for Day 1 Having successfully navigated the pandemic, we were thrilled to be participating
WOW, what a way to bring back in-person events! After 2 years of lockdowns and restrictions it was so refreshing
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QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!